With client centricity as its core, our offerings help companies achieve faster time to market, enhanced customer advocacy, optimal operational efficiency and minimal production defects.

Infosys has four key levers to deliver enterprise digital assurance:

  • Elevate customer experience
    • Improve usability, accessibility and seamless customer experience across channels
    • Infosys Digital Assurance solution helps benchmark and provide actionable insights for superior customer experience
  • Improve operational efficiency
    • Predictable cost, improve service levels across internal systems
    • Infosys Service Delivery Platform, enabled for global programs, ensures predictable delivery (ease of operations, SLA and risk management)
  • Increase agility
    • Engineering-led QA approach through Continuous testing, Quality and Performance Engineering
    • Infosys DevOps platform, Smart Automation frameworks (Analytics, AI/ML based), Infosys Enterprise Data Testing Workbench
  • Increase business value
    • Business assurance driven QA using Design Thinking, Zero Distance and Infosys Business Assurance Store (1 million test case repository (across domains)) initiatives
    • Zero downtime through proven QA frameworks (QA analytics tools, compliance testing frameworks for all domains)